![]() ![]() No big deal for now as my charging rarely goes beyond 3:00a and any kind of extended charging won’t detrimentally suffer from the lost 15 minutes. I inquired about this through tech support and I must give them credit for the quick response but they too suggested the same workaround above. no TOU for weekends) but instead, I must leave a 15 minute window of no-charging at like 3am as the app only allows you to set TOU in increments of 15 minutes and the app doesn’t allow you to set TOU for specific days of the week. I’d rather have these functions in place rather than CSI style animations and colors and worthless looks but that’s just me.įour stars as there could be room for improvement, namely, it would be nice to be able to set certain days to have a full 24 hours charging window (i.e. I can look at logs of past charging events, how much power was drawn, the power rate, etc, so it does the job fine. I can control the charging remotely with said app and also set time of use (TOU) time frames to avoid charging when electricity costs are higher during peak hours, say from 5-8P. After jumping through hoops to log in the app doesn't offer much.start charge or schedule.Īpp works although it may not look cool or has modern user interfacing. Why can't the unit be controlled directly? I hate using an app for this. Still can't charge my car until I screw around with support again. I can't get off this screen now and it's not accepting my email. For some reason I was logged out then I choose Google to log in and I get to a Google screen, enter my email and I get an error message. now wifi is up again and now I want to log in and start a charge but I can't log in. I talked to tech support who was very helpful and walked me through the lengthy process to use the hotspot on my phone to get the charger online and start charging now, not at the scheduled time. They are working on a fix but not sure when. ![]() After sweating it getting home I called support and found out about the bug. Learn what other customers think about our EV charging station. At about 2am I checked and it wasn't charging so I plugged it in the wall outlet to at least get a little charge so I can drive 66 miles for work round trip. My wifi was down and my car had 70mi of charge left. The JuiceBox 40A charging system is designed to plug into any NEMA 14-50 outlet and works with all production EVs. ![]() I was concerned about the whole wifi to work the charger idea but was assured that the charger would work even if the wifi is down. ![]()
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